Digital transformation in Automotive, Manufacturing, Healthcare and Retail industries.
Digital transformation is reshaping the industry as a whole, influencing how companies interact with
customers, promote themselves, and maintain a level of transparency. The industry is going through a
digital transformation. Automotive companies are becoming digital businesses and creating new smart
mobility services. The digital transformation expands beyond the cars too. The industry is transforming
how the business is being conducted as well. According to the World Economic Forum, digital is proving
to have a significant transformational impact on procurement, assembly, marketing, parts and services
Digital disruption is catching up with the automotive industry. New technologies are drastically changing
the entire automotive industry; from mobile enhanced audiences, electric vehicles with connective
capabilities, to autonomous cars. In order for the automotive industry to continue to flourish, the
industry must adapt, change, and incorporate new concepts, business models, and goals.
Digital transformation must have a purpose in manufacturing industry that should be to increase
efficiency, quality, and cost saving; otherwise, it’s just a waste of time. Manufacturers make things.
Efficiency, quality, and cost savings are constantly top of mind. With the increase in unstable customer
demand, manufacturers are struggling to keep up with the surge. To respond to such intense upticks in
demand, processes and supply chains should be malleable enough to react quickly to conditions at hand.
If everything is done manually, such as in spreadsheets or using other paper-based systems, adaptability
is nonexistent, and processes do not speak to each other.
With the above factors to be considered, capturing data, automating manual processes, and enabling
information sharing becomes critical. Digital transformation allows for visibility of operations across the
entire organization, including plants, around the world. Going paperless, automating processes, and
adding granular visibility can initiate the digital transformation in manufacturing—while also laying the
foundation for future innovation.
Like most other industries, healthcare has seen momentous enhancements from digital transformation.
This overall includes the adoption of new technologies in the healthcare industry to help deliver a
secure, high-quality patient care and exhilarate greater business efficiency. Healthcare companies are
already working for patients by engaging them in versatile online mobile applications. Healthcare
companies have now realized their capabilities of collaborating with digital transformation. The
integration had led to leveraging data to drive better decisions, stay competitive and drive quality care.
There are trillions of data bytes created by electronic health records every day, and it has become a
necessity to have ready access to patient’s information, such scenarios have rephrased the industry and
now healthcare is rapidly moving towards a digital-first environment where the priority is personalized
medicine and empowered patients. With digital disruption, the healthcare industry has catered to
manage medical cost and quality, increase the effectiveness and efficiency of administrative functions.
They have come up with digital plans to implement new technology systems and platforms that can
deliver value, solve business challenges, and transform their traditional business models.
Digital transformation in retail industry is about reimagining how you bring together people, data, and
processes to create value for your customers and maintain a competitive advantage in a digital-first
world. Digital transformation is about using innovative tools and technology for engaging those
customers in the places they like to shop (both digitally and physically), and connecting in new and
exciting ways. Because a customer’s purchase is not simply a transaction – it’s the customer’s emotional
investment in that product. The digital transformation has already become an undeniable fact in the
retail sector. The growing adoption of digital technologies in the business world is transforming radically
the way in which business is made and creating a digital economy that every year has more importance
and impact on macroeconomic indicators.
Retailers are also investing in the right infrastructure and technologies such as chat bots, cloud artificial
intelligence, and recommendation engines that enhance the sales capabilities of the in-store associate
towards delighting customers. By adopting digitalization, retailers will experience cost savings and
operational efficiency across all areas of their business starting from sourcing to pricing strategies,
inventory planning, employee training, and finally customer engagement. Digital transformation should
be strategically designed to help in communication to evangelize and bring innovation into the business.
There should be a change management strategy in place. Finally, retails must build partnerships, so they
can leverage the strength of their partners to expedite transformation.